Pfenning's Organic Health Products & Food
Store Hours
Open Tuesday - Thursday 9 - 6
Friday 9 - 8
Saturday 8 - 5
[email protected]

Deadlines & Cancellations

Order Deadline

You are requested to place your order and make any change or substitution requests no later than Saturday at noon.

Cancellation Deadline and/or Order Changes

Order cancellations and/or order changes should be made 48 hrs. prior to your delivery day.

So deliveries to Baden, New Hamburg, Tavistck and Stratford should be cancelled/changed by 8 p.m. on Saturday.

Deliveries to Cambridge, Brantford, Paris and Guelph should be cancelled/changed by 8 p.m. on Sunday.

Deliveries to Kitchener and Waterloo should be cancelled/changed by 8 p.m. on Monday.

A $5.00 fee applies in case of late cancellation.

Blackout Dates

If you have a Standing Order, you can schedule Blackout Dates, or days when you do not want a delivery, in your personal Pfenning's Account - go into Manage Orders and click on Blackout Dates. You can also just let us know ahead of time and we will do it for you.